New Core Skills Micro-Certification Suite paths for Citizen and Application Developers


A man with glasses typing on a laptop.

We’re excited to announce the expansion of the ServiceNow Training and Certification portfolio with several new additions for application and citizen developers on the Now® Platform. 

Forrester predicts by the end of this year, 75% of development companies will use low-code platforms, which enable developers of all skill levels to quickly create apps.  

To aid this effort, ServiceNow Core Skills Micro-Certification Suites offer ways for developers to validate their expertise without proctored exams. Citizen developers and application developers alike can learn, validate, and gain confidence in a unique set of skills for deploying the Now Platform. 

ServiceNow certifications have several benefits to ServiceNow professionals, including improved work performance, enhanced influence, and accelerated career growth. In a commissioned International Data Corporation (IDC) study, 69 percent of ServiceNow professionals surveyed said their ServiceNow certifications had a positive impact on their careers. 

For Citizen Developers

The ServiceNow Citizen Developer Core Skills Micro-Certification Suite allows learners to engage in multiple types of training options to cultivate and demonstrate skills on App Engine Studio, as well as Playbooks and Process Automation Designer (PAD) interfaces. 

Two new Micro-Certifications are available for citizen developers:  

For Application Developers

The ServiceNow Application Developer Core Skills Micro-Certification Suite combines:  

  • Citizen Developer Application Creator Micro-Certification

The new micro-certifications are the Application Developer Process Creator and the Application Developer User Interface Creator. 

Please note that ServiceNow Citizen Developer and Application Developer are emerging areas. As additional training modules become available in the Citizen Developer and Application Developer learning paths, learners may be required to take additional courses to maintain their certifications. 

Become a developer

To learn how to become a ServiceNow Citizen Developer, view the Get Started with ServiceNow Citizen Developer Training map. This easy-to-follow map will guide you through the available training courses to learn how to use ServiceNow no-code solutions to build custom applications on the Now Platform. 

If you’re a ServiceNow Application Developer interested in becoming certified in App Engine Studio, UI Builder, and Playbooks and Process Automation Designer, visit our Get Started with ServiceNow Application Developer Training map to learn about the available training to learn and become certified in new Now Platform features. 

The new micro-certification suites and micro-certifications are available in Now Learning.

 

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