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Workflow Guides offer curated content for business leaders


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Organizations are facing an unprecedented challenge adjusting their businesses to operate in a time where resiliency and continuity are suddenly top priorities. As a result, digital transformation, once a vision for the future, has now become a business imperative.

While there’s a lot of content out there about digital transformation, it can be daunting to understand what’s credible and where to start. We are here to help.

Introducing Workflow Guides. These are theme-based content hubs that curate ideas and quality resources in one place. From inspirational thought leadership content to solutions relevant to wherever you are in your digital transformation journey. Workflow Guides make navigating ideas and resources easy. Here’s a snapshot of what’s available now.

Returning to the workplace. This Guide shares a collection of articles and solutions to help get your business running again. Check out advice from ServiceNow CIO Chris Bedi and other leaders. Read HR guru Josh Bersin on the future of employee experience. Download new safe workplace apps to provide a safe, employee-ready workplace.

Digitize customer experiences. This Guide contains perspectives from Gartner, IDC and other industry thought leaders, including Dean Robison, ServiceNow’s head of customer support. You can also dive into a ServiceNow demo and estimate the business value you can achieve with the ServiceNow value calculator.

Customer experience in the new normal. Across Europe, the Middle East and Africa, organizations are looking to digital workflow solutions that are simple and affordable. Learn how companies in these regions are adapting to the post-Covid world Check out insights from EMEA business leaders and podcasts featuring experts from Deloitte and Accenture.

The new banking landscape. The banking industry faces distinctive challenges in the Covid era. This Guide features incisive reporting by independent journalists, and case studies about financial services companies reaping the benefits of digital transformation. 

Personalize patient experiences.  Healthcare delivery is more important than ever in these challenging times. This Guide provides a glimpse into the future of AI, original research, and case studies of healthcare organizations that are creating the future of patient care.

Digitize government workflows. Governments get real with digital transformation. This Guide shares perspectives, insights, expert resources, and solutions to improve the citizen experience of government. It covers topics ranging from how to secure citizen data to techniques for fostering public sector innovation. 

Workflow Guides curate ideas and quality content to help your business succeed in the Covid era and beyond. Check them out today to get started on your digital transformation journey.

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Topics

Featured

  • People walking
    Business Impact
    Memorable employee experiences start with bespoke onboarding
    10-20-2020 In 2019 ServiceNow launched its Next Gen Program with the hope of addressing the challenge of a limited talent pool in the IT sector. The program is
  • Welcome to the Future of Work: Now at Work 2020
    Business Impact
    Now at Work 2020: The future of work is now
    10-06-2020 Each year, I look forward to Now at Work. When you’ve been doing this as long as I have, though, you look forward to some years more than others.
  • Man walking through an office
    Digital Workflows
    A new spin on managing your hardware assets
    10-05-2020 Discover how ServiceNow facilitates managing hardware assets by combining all your asset data on one platform with our Hardware Asset Management solution.
  • People gathered around a table at a meeting
    Business Impact
    Our IT transformation strategy equals three zeros
    10-01-2020 When I joined ServiceNow,  IT Operations had what I’d call a “best effort” strategy—push hard, keep things running, meet your SLAs, and so on. This worked

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