For many employees, the traditional office and desktop workspace will become a pre-COVID artifact. For these employees, their workplace is wherever they want or need it to be, on whatever screen and digital device they prefer, desktop, laptop or mobile. Employees will replace their assigned cubicle with their personal choice, deciding for themselves when, where and how they want to work and stay productive.
“ServiceNow not only delivers organizations solutions to safely manage the return to company workplaces, but also enables the modern enterprise workflows required to create new ways of working. We’re not just helping companies reopen for work, we’re helping our customers reimagine how works gets done,” McDermott said.
This agile, more distributed “anywhere, anytime” workplace of the future will transform how companies operate. Managing complex workflows will be critical to providing employees the services and experiences needed to do their jobs seamlessly and efficiently. Examples include:
· Making it easy to accomplish routine business tasks and processes digitally, regardless of where the employee is physically located.
· Seamlessly managing any employee lifecycle event, including on-boarding, transfers, leaves of absence, furloughs and off-boarding.
· Frequent and targeted employee communications by location, function or level to their preferred screen, such as a desktop and laptop browser or native mobile interface.
· Monitoring and managing office space density to ensure the health and safety of employees and visitors. Workplace services is more important than ever.
· Providing easy monitoring and reporting tools when health concerns occur, ensuring companies and employees can keep everyone safe.
ServiceNow’s comprehensive Employee Workflow products enable these and other experiences. Today, ServiceNow announced the expansion of its Employee Workflow capabilities into enterprise workplace services and legal departments. These capabilities will help customers enhance productivity and manage return to workplace efforts during the COVID-19 pandemic. The company also announced it will be releasing Employee Workflow Content Packs to help organizations navigate return to company workplaces, return to work after furlough and mass onboarding.
ServiceNow signed an agreement to acquire the 4Facility assets of App4Mation, a ServiceNow application and implementation services partner, that will strengthen the company’s soon-to-be-released Workplace Service Delivery product.
Participating in Knowledge 2020
To learn about ServiceNow’s employee workflows and more, visit the Knowledge 2020 Digital Experience. Registration and participation are free. Each week through mid-June, new sessions, channels and content will be made available. Each workflow will have a dedicated channel with keynotes, breakouts, demos and live labs. To build your personalized agenda for the free digital experience, first sign in or register here.
ServiceNow CEO Bill McDermott will deliver a Knowledge 2020 keynote presentation on June 3. He will be joined by ServiceNow Chief Product Officer CJ Desai and Global Head of Design Amy Lokey. Their keynotes, featuring customer examples, will provide deeper insight into ServiceNow’s purpose to make the world of work, work better for people and into the company’s product and innovation road map.
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