• Products
  • Use Cases
  • Industries
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.


  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.


  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.


  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Get ready for Now at Work 2020 Digital Experience

ServiceNow unveils Now At Work

Bringing the future of work to 10 markets around the world—This October, as part of the Now at Work 2020 Digital Experience, ServiceNow will unveil exciting, new innovations in the Now Platform® Paris release. We’ll showcase new ways to drive growth, strengthen business continuity, and enhance employee productivity. 

Broadcasting in six languages across ten market channels, Now at Work 2020 will offer engaging, locally relevant experiences. Our goals include bringing the innovations of the Now Platform Paris release to a wider audience, and highlighting stories of resilience and business agility from local customers.

Mark your calendars. Now at Work 2020 takes place on two dates:

October 6—Americas, Asia (includes Singapore, India), Japan, France, Germany, Alps & Eastern Europe, Italy, Nordics & Benelux, Spain, UK & Ireland

October 15—Australia & New Zealand

Now at Work 2020 content is tailored for the distinct needs of audiences in each market. Interested customers, partners, and prospective customers may register for one (or all!) of the Now at Work experiences, based on their regional preferences.

No matter which Now at Work program you choose to attend, your morning will begin with a local Welcome Keynote headlined by ServiceNow Chief Innovation Officer Dave Wright. Dave will then be joined by Robert Teed, ServiceNow VP of Corporate Services, for a discussion on what it means to be agile in the current moment, and how companies can best position themselves for a safe return to the workplace using our Safe Workplace suite of apps.

The keynotes are followed by inspiring Thought Leadership and Customer Spotlight sessions.

Now at Work Americas has announced that their Spotlight speaker will be basketball legend Magic Johnson.  

Leadership Lessons from an NBA Legend

ESPN anchor and host Hannah Storm sits down with NBA Hall of Famer and basketball legend Magic Johnson for an in-depth conversation about leadership, agility, managing change, and overcoming adversity to achieve success both on the court and in the boardroom. 

Now at Work UK & Ireland’s Spotlight session features Philip Carter, chief analyst for Europe at IDC. Philip will also present a session showcasing new IDC research about the current state of business agility in the EMEA market.

Agile Business is the New Business

As we close out 2020, it’s clear that our business environment will increasingly be defined by volatility and uncertainty. Digital transformation must accelerate, and organizations will need to differentiate based on how they can respond to evolving market dynamics. This requires a technology environment that is platform-based, innovation-oriented and capable of delivering consumer-like experiences. 

IDC will showcase their groundbreaking research correlating agility with business outcomes and emerging digital use cases. They will provide key recommendations on how to make the future of work a reality by engaging, empowering and inspiring an increasingly fluid, distributed workforce.

Now at Work Australia & New Zealand’s Spotlight speaker line-up includes Adam Grant and Adam Goodes.

Leaders Lounge with Adam Grant

Wharton professor and organisational psychologist Adam Grant is a leading expert on how we can find motivation and meaning and live more generous and creative lives. Adam hosts the TED podcast WorkLife, and his TED talks have been viewed more than 20 million times. During this Leaders Lounge session, Adam will offer his perspective on how to lead through this crisis, sharing advice from his bestselling books. 

Leaders Lounge with former Australian rules footballer Adam Goodes will offer his insights on race, identity, and belonging. 

Adam played for the Sydney Swans in the Australian Football League (AFL). He is equally known for his involvement and leadership within the Indigenous community, especially through his GO Foundation. Since retiring from football, Adam has worked on numerous causes and campaigns, partnering with both corporate and non-profit organizations.

ServiceNow unveils Now At Work

Once the Spotlight sessions conclude, attendees can choose where they wish to go next, depending on their interests. Now at Work program channels will offer content on topics such as: What's new in the Paris release (20+ breakout sessions), Return to Workplace/Safe Workplace, Customer Stories, and Now Value. Sponsor, Partner Theater, workflow (e.g., IT, customer, employee), and industry solution channels will offer more specialized solution content.

To learn more about Now at Work 2020, tune into the Around the World with Now at Work, Season 2 podcast series. Episode 1: “What’s coming!” and Episode 2: “Inside the Welcome Keynote: An interview with Dave Wright and Robert Teed.” 

Wherever you are in the world, we hope you’ll tune in and enjoy this year’s Now at Work event.

© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.



  • Today, we’re pleased to announce enhancements to our Safe Workplace suite, including a new Health and Safety Testing app. 
    Business Impact
    ServiceNow adds Health and Safety Testing app to Safe Workplace suite
    10-15-2020 Today, we’re pleased to announce enhancements to our Safe Workplace suite, including a new Health and Safety Testing app. 
  • Today, we’re pleased to announce a new partnership with IBM
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    IT just got smarter 
    10-15-2020  Every company in the world needs to reduce risk and uncertainty in its IT operations, ITOM. The best way to do that is by combining AI and digital workflows.
  • ServiceNow has been recognized as a Magic Quadrant Leader in ITSM Tools and has been placed furthest in completeness of Vision and highest in Ability to Execute in the 2020 Gartner Magic Quadrant for ITSM Tools. We are humbled by
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    For the 7th year in a row, ServiceNow is named a Leader in the Gartner Magic Quadrant for IT Service Management Tools
    10-14-2020 ServiceNow has been recognized as a Magic Quadrant Leader in ITSM Tools and has been placed furthest in completeness of Vision and highest in Ability to Execute in the 2020 Gartner Magic Quadrant for ITSM Tools. We are humbled by
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    10-14-2020 As the world shifts to remote work, developers are continually adopting modern DevOps best practices to increase application delivery velocity and quality in order to stay nimble.

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