A seasoned expert in financial services, technology, tax, manufacturing, and workforce development legislation, Nichole brings a proven track record of building bi-partisan alliances and coalitions to accomplish great outcomes for government agencies, Fortune 500 companies, and communities.
“ServiceNow’s award-winning culture and reputation for growth and innovation are second to none,” said Francis Reynolds. “I couldn’t be more proud to advance ServiceNow’s belief in the power of technology to reduce the complexity in our jobs and make work, work better for people.”
Francis Reynolds brings more than 15 years of legal, corporate, legislative, and third-party coalition-building experience to ServiceNow. Throughout her career, she has earned a reputation for her expertise in legislative processes, financial services, technology, workforce development, tax, manufacturing, and energy.
Prior to joining ServiceNow, Francis Reynolds served as VP and Head of Government and Public Affairs at the Interstate Natural Gas Association of America (INGAA) in Washington, D.C. Before that, she was VP of U.S. Public Policy & Community Relations at Mastercard. She also spent ten years on Capitol Hill in a variety of senior leadership and advisory roles.
Francis Reynolds holds B.S. degrees in Political Science and Spanish, cum laude and with honors, from Eastern Michigan University and a Juris Doctorate from The Ohio State University College of Law.
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