Meet Jyothi & Iris: Engineers who never get bored


Jyothi and Iris are engineers who get their hands dirty working in real time with customers…and their satisfaction comes by making the customers’ day.

“The work never gets boring,” quips Iris, a long-tenured engineer at ServiceNow. She trained Jyothi when she came on board and the two immediately connected. This energy ripple effects to building long-term relationships with customers. Getting to know teammates as people leads to getting to know customers as people.  

Quote


Jyothi and Iris are engineers who get their hands dirty working in real time with customers…and their satisfaction comes by making the customers’ day. They are “part of a team that leans on each other and backs each other up, which makes them even stronger.” And that’s what keeps Iris at ServiceNow.  

Quote


Don't take our word for it, hear directly from Jyothi & Iris.


We’re hiring. Check out our Engineering career opportunities.  

© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Topics

  • Combining ITSM and ITOM can help your business be more proactive and resilient.
    IT Management
    4 benefits of combining ITSM and ITOM
    Combining ITSM and ITOM can help you prioritize operations efficiency while delivering the best service to your employees. Learn four benefits.
  • Building a safe workplace for healthcare workers amid a crisis
    Customer Stories
    Building a safe workplace for healthcare workers amid a crisis
    A large healthcare organization wanted to give its employees a safe workplace with technology to better serve their communities. Learn how ServiceNow helped.
  • Integrating SOAR and MITRE ATT&CK framework drives faster security response.
    Cybersecurity and risk
    Integrating SOAR and MITRE ATT&CK framework to help SecOps take flight
    When SOAR is coupled with the MITRE ATT&CK framework, SOC teams can drive fast security response, prioritize threats, and automate required actions.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Demand for digital services is up. Government can seize the opportunity.
    Digital Transformation
    How government can meet the rising demand for digital services

Year