CreatorCon is always a popular part of ServiceNow’s Knowledge conference. The multi-day event is all-digital this year. It has attracted a record number of builders, makers, developers, and engineers, who all want to learn about the latest innovations in the Now Platform. As usual, the CreatorCon 2020 Hackathon was a highlight of the event.
In a virtual event held over a weekend from May 1-3, nearly 200 teams competed to showcase their skills and build apps that use the Now Platform to solve real business problems. Each team competed in one of the following categories: healthcare, telecom, manufacturing, banking and social good. Five finalist teams made presentations for a panel of judges, and on May 13, judges announced the winning team, which received a prize of $5,000.
Marcus Torres, VP of platform product management at ServiceNow, served as one of the four Hackathon judges along with Karel van der Pol, VP of NowX & future products Karel van der Poel, Abhijit Mitra, VP of industry products, and Chris Pope, VP of innovation Chris Pope.
“I loved that we’re seeing the community in action,” Torres said. "We had multiple finalists showing this year that it's about people, which is what we really care about as a company."
App: Clinical Care Management
The Clinical Care Management (CCM) app provides an end-to-end digital clinical care system that helps healthcare teams gather patient medical histories. The development team worked with doctors to ensure the app would be a practical solution for medical personnel. A CCM mobile solution is also available.
Team: Sopra Steria
JetVet helps streamlines due diligence processes in procurement. The goal is to prevent corruption and unethical practices in an organization’s supply chain. Common due diligence pain points include a lack of visibility and transparency in the process. Any user in an organization can use the app to search for and create a due diligence process. JetVet leverages the Now Platform, including Virtual Agent, Service Portal, and Agent Workspace, as well as a variety of data sources.
Team: World Class Wrakin’ Cru
App: KICK: Key Items Crisis Kit
KICK helps organizations source personal protective equipment. The app manages supply to meet emergency demand during crises like COVID-19. It handles requests, stock transfer, and logistics management. R Now Platform capabilities incorporated in the app include Agent Workspace, Virtual Agent, Now Mobile, and Service Portal.
Team: Extra Crispy Stimulus Package
App: Zoom: Extra Crispy
This app helps make Zoom meetings more productive. Zoom Extra Crispy uses Predictive Intelligence, Performance Analytics and Integration Hub features in the Now Platform to intake all recordings from the Zoom cloud and create knowledge article transcripts. It then feeds each transcript into a Word cloud to identify ideas and details that may not have been obvious during the original Zoom meeting.
In stressful conditions like the current pandemic, it can be very difficult to find reliable information and access critical resources locally. The Reach app uses personalization and the ServiceNow CSM app to create a dynamic personalized hub that offers access to local data and resources. Reach can be customized and used by cities of any size.
To learn more about CreatorCon events and Knowledge 2020, go here.