Knowledge 2020 and COVID-19


Quick Turnarounds

Updated March 16, 2020

Over the past few weeks, we have been closely monitoring the evolving COVID-19 pandemic. In order to protect the health and safety of our Knowledge 2020 attendees, partners, and community, we have made the decision to make Knowledge 2020 a digital community event that will launch on May 5 in place of the in-person event in Orlando, FL. 
 
The Knowledge 2020 digital experience will showcase all the ways you can unlock productivity through modern digital workflows, highlight the latest customer and platform innovations, and inspire the ServiceNow community to continue to create great experiences for businesses.
 
In the coming days and weeks, we will provide details about the Knowledge 2020 digital experience. We are committed to creating a phenomenal digital experience that will engage, inspire, and connect you to the best practices from our customers around the world. 
 
The global health crisis is creating new realities for all of us. Thank you for your patience as we evaluated this fluid situation and assessed the best way forward to bring the ServiceNow community together in a safe and healthy manner. We regret we won’t see you in Orlando this year, but we are excited to stay connected digitally to share and learn from each other - that’s always been the power of the ServiceNow community. See you online!

View our Knowledge Frequently Asked Questions.

Don't miss the Knowledge 2020 digital experience — Register for free today.

 

Topics

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    Customer Stories
    Confessions of an IT service desk staffer
    Learn how a university in search of friendly IT support looked to ServiceNow to create a new IT service desk.
  • Improving lives through digital transformation
    Digital Transformation
    Digital transformation is all about people
    ServiceNow technology has delivered digital transformation that’s resulted in business and commercial benefits for energy supplier Uniper and its people.
  •  Your ITSM should incorporate human-centered design.
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    How human-centered design yields better ITSM experiences
    Today’s employees and customers expect modern, frictionless ITSM experiences that incorporate digital workflows. Learn how a human-centered approach helps.

Trends & Research

  • Business Impact
    The future of the workplace—predictions for 2020 and beyond
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    Six trends driving customer service transformation

Year