Knowledge 2020 and COVID-19


Quick Turnarounds

Updated March 16, 2020

Over the past few weeks, we have been closely monitoring the evolving COVID-19 pandemic. In order to protect the health and safety of our Knowledge 2020 attendees, partners, and community, we have made the decision to make Knowledge 2020 a digital community event that will launch on May 5 in place of the in-person event in Orlando, FL. 
 
The Knowledge 2020 digital experience will showcase all the ways you can unlock productivity through modern digital workflows, highlight the latest customer and platform innovations, and inspire the ServiceNow community to continue to create great experiences for businesses.
 
In the coming days and weeks, we will provide details about the Knowledge 2020 digital experience. We are committed to creating a phenomenal digital experience that will engage, inspire, and connect you to the best practices from our customers around the world. 
 
The global health crisis is creating new realities for all of us. Thank you for your patience as we evaluated this fluid situation and assessed the best way forward to bring the ServiceNow community together in a safe and healthy manner. We regret we won’t see you in Orlando this year, but we are excited to stay connected digitally to share and learn from each other - that’s always been the power of the ServiceNow community. See you online!

View our Knowledge Frequently Asked Questions.

Don't miss the Knowledge 2020 digital experience — Register for free today.

 

Topics

  • A man with glasses typing on a laptop.
    Application Development
    New Core Skills Micro-Certification Suite paths for Citizen and Application Developers
    The ServiceNow Training and Certification has expanded with several new additions for application and citizen developers on the Now® Platform.
  • Two women conversing with each other across a desk.
    Digital Workflows
    Governments need a Total Experience model for service delivery
    A gap often exists between government interactions – both citizens and employees – and stakeholders’ expectations. A strategic Total Experience (TX) approach can help governments bridge this gap.
  • Sandeep M., Giu V., and Shibani S., experience creators at ServiceNow
    Careers
    It’s the experience that matters
    Behind every great experience is a great workflow. Learn what is behind a great experience from ServiceNow's User Experience Team.

Trends & Research

  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center
    Customer Experience
    ServiceNow a Leader in Gartner® Magic Quadrant™ for CRM Customer Engagement Center
  • Employees holding tablets greet a customer with a handshake.
    Customer Experience
    Empowering customers and employees through digital experience
  • Two teenage boys look at a laptop computer. Maturity matters a lot in operational risk management.
    Cybersecurity and risk
    Are you managing operational risk with a teenage brain?

Year