Introducing a new IT Experience Podcast Series: Timely topics for these trying times


Man with laptop and headphones

Here’s some surprising news: Podcast listenership is actually on the rise (42% more in the US and 53% more in Europe) even with the drastic slash in hours spent commuting to and from work. To feed all those hungry ears, we’ve kicked off a new series around IT Experiences, especially as they pertain to rapidly developing needs and changes in the new world or work.

Says Usman Sindhu, podcast producer and host, “The global reality of 2020 is forcing IT departments to totally rethink how they operate, the technology they use, and how they are led. These quick podcasts feature super change agents and other IT rock stars revealing their inside thoughts and strategies. Real time.”

Binge the first four podcasts in only an hour.

IT Experience: Episode 1: IT leaders' role in the post-COVID-19 world
Tune in to hear from Deloitte's Khalid Kark, Managing Director at Deloitte CIO Program, about the IT leaders' role in the post-COVID-19 world. In this episode, we'll also discuss findings from the Deloitte's 2020 Global Technology Leadership Study.

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IT Experience: Episode 2: AIOps on Steroids
Thangavel Viswam (TV), Director of IT Operations at ServiceNow IT, discusses leveraging the vast amount of data, combined with AIOps to achieve business outcomes.

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IT Experience Podcast Episode 3: Role of modern architectures in shaping DevOps and IT
We discuss with Alexander Ljungström, Strategic Advisor at Einar & Partner, about the role of modern architectures in shaping DevOps and IT. You’ll hear about the role of CMDB in balancing DevOps and centralized IT processes. 

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IT Experience Podcast Episode 4: Aligning IT and business to deliver digital outcomes
David Stefferud, Execution & Innovation Manager, ServiceNow Practice at Accenture, discusses laying the right foundation for the digital transformation. You’ll hear about the importance of CMDB and CSDM to get the quality data for your transformation projects.

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Topics

  • ServiceNow vaccine management solutions are reuniting families.
    Life at Now
    Vaccine management reunites mother and daughter after COVID-19
    After months, Carolyn and Linda have hope of seeing each other in person, thanks to vaccination efforts supported by ServiceNow vaccine management solutions.
  • An inside look at Scandinavian Airlines System's (SAS) cybersecurity journey on its push to be digital-first
    Cybersecurity and risk
    A cybersecurity journey: An airline’s push to be digital-first
    Scandinavian Airlines System (SAS) wants to be a digital-first airline, which means cybersecurity must be foundational. Find out how the airline stays safe.
  • Public sector organizations have a responsibility to veterans.
    Talent and Engagement
    How private and public sector organizations can better serve veterans
    Private and public sector organizations have a responsibility to give US veterans the tools, resources, and training to transition into professional life.

Trends & Research

  • Demand for digital services is up. Government can seize the opportunity.
    Digital Transformation
    How government can meet the rising demand for digital services
  • ServiceNow Creator Workflows offer low-code development.
    Application Development
    ServiceNow named a Leader in Low-Code Development Platforms
  • Gartner names ServiceNow a leader in enterprise Agile planning tools.
    Digital Workflows
    ServiceNow named a Magic Quadrant Leader in Enterprise Agile Planning Tools

Year