Introducing a new IT Experience Podcast Series: Timely topics for these trying times


Man with laptop and headphones

Here’s some surprising news: Podcast listenership is actually on the rise (42% more in the US and 53% more in Europe) even with the drastic slash in hours spent commuting to and from work. To feed all those hungry ears, we’ve kicked off a new series around IT Experiences, especially as they pertain to rapidly developing needs and changes in the new world or work.

Says Usman Sindhu, podcast producer and host, “The global reality of 2020 is forcing IT departments to totally rethink how they operate, the technology they use, and how they are led. These quick podcasts feature super change agents and other IT rock stars revealing their inside thoughts and strategies. Real time.”

Binge the first four podcasts in only an hour.

IT Experience: Episode 1: IT leaders' role in the post-COVID-19 world
Tune in to hear from Deloitte's Khalid Kark, Managing Director at Deloitte CIO Program, about the IT leaders' role in the post-COVID-19 world. In this episode, we'll also discuss findings from the Deloitte's 2020 Global Technology Leadership Study.

LISTEN NOW >

IT Experience: Episode 2: AIOps on Steroids
Thangavel Viswam (TV), Director of IT Operations at ServiceNow IT, discusses leveraging the vast amount of data, combined with AIOps to achieve business outcomes.

LISTEN NOW >

IT Experience Podcast Episode 3: Role of modern architectures in shaping DevOps and IT
We discuss with Alexander Ljungström, Strategic Advisor at Einar & Partner, about the role of modern architectures in shaping DevOps and IT. You’ll hear about the role of CMDB in balancing DevOps and centralized IT processes. 

LISTEN NOW >

IT Experience Podcast Episode 4: Aligning IT and business to deliver digital outcomes
David Stefferud, Execution & Innovation Manager, ServiceNow Practice at Accenture, discusses laying the right foundation for the digital transformation. You’ll hear about the importance of CMDB and CSDM to get the quality data for your transformation projects.

LISTEN NOW >

Topics

  • Introducing the Now Platform Rome release
    Now Platform
    Welcome to the Now Platform Rome release!
    The Now Platform Rome release includes hundreds of new features that accelerate innovation and help organizations create agile hybrid work environments.
  • Healthcare employee experience: 3 healthcare workers look at a tablet screen.
    Healthcare
    How healthcare company Roche innovated the employee experience
    Learn how healthcare company Roche found more agile, human-centric ways to improve collaboration and, ultimately, the patient and employee experience.
  • Hybrid work employee experience: A young woman works on a laptop at home.
    Employee Experience
    Delivering connected and engaging employee experiences for hybrid work
    The new Employee Workflows capabilities in the Now Platform Rome release are purpose-built employee experiences for hybrid work.

Trends & Research

  • Gartner Magic Quadrant IT service management tool tile.
    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
  • Gartner Magic Quadrant IT vendor risk management tool tile.
    IT Management
    ServiceNow named a Leader in the Gartner Magic Quadrant for IT Vendor Risk Management Tools
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center
    Customer Experience
    ServiceNow a Leader in Gartner® Magic Quadrant™ for CRM Customer Engagement Center

Year