Introducing a new IT Experience Podcast Series: Timely topics for these trying times


Man with laptop and headphones

Here’s some surprising news: Podcast listenership is actually on the rise (42% more in the US and 53% more in Europe) even with the drastic slash in hours spent commuting to and from work. To feed all those hungry ears, we’ve kicked off a new series around IT Experiences, especially as they pertain to rapidly developing needs and changes in the new world or work.

Says Usman Sindhu, podcast producer and host, “The global reality of 2020 is forcing IT departments to totally rethink how they operate, the technology they use, and how they are led. These quick podcasts feature super change agents and other IT rock stars revealing their inside thoughts and strategies. Real time.”

Binge the first four podcasts in only an hour.

IT Experience: Episode 1: IT leaders' role in the post-COVID-19 world
Tune in to hear from Deloitte's Khalid Kark, Managing Director at Deloitte CIO Program, about the IT leaders' role in the post-COVID-19 world. In this episode, we'll also discuss findings from the Deloitte's 2020 Global Technology Leadership Study.

LISTEN NOW >

IT Experience: Episode 2: AIOps on Steroids
Thangavel Viswam (TV), Director of IT Operations at ServiceNow IT, discusses leveraging the vast amount of data, combined with AIOps to achieve business outcomes.

LISTEN NOW >

IT Experience Podcast Episode 3: Role of modern architectures in shaping DevOps and IT
We discuss with Alexander Ljungström, Strategic Advisor at Einar & Partner, about the role of modern architectures in shaping DevOps and IT. You’ll hear about the role of CMDB in balancing DevOps and centralized IT processes. 

LISTEN NOW >

IT Experience Podcast Episode 4: Aligning IT and business to deliver digital outcomes
David Stefferud, Execution & Innovation Manager, ServiceNow Practice at Accenture, discusses laying the right foundation for the digital transformation. You’ll hear about the importance of CMDB and CSDM to get the quality data for your transformation projects.

LISTEN NOW >

Topics

  • Life at Now
    ServiceNow Tokyo's secret to success - openness
    If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
  • Life at Now
    Team Hyderabad: Where developers love the learning curve
    Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
  • Now on Now
    Employees are on board with onboarding
    ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.

Trends & Research

  • Business Impact
    The future of the workplace—predictions for 2020 and beyond
  • customer-service-series2.jpg
    Customer Experience
    Six trends driving customer service transformation

Year