Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Vijay Narayanan Named ServiceNow’s First Chief AI Officer


ServiceNow has tapped Artificial Intelligence (AI) veteran Vijay Narayanan to serve as the company’s Chief AI Officer.  In this newly created position, Vijay will lead ServiceNow’s Advanced Technology Group, where he will oversee all of the company’s AI efforts. He will report directly to CJ Desai, ServiceNow’s Chief Product Officer, and be based in ServiceNow’s Santa Clara headquarters. 

This move reflects ServiceNow’s increasing commitment to accelerating AI innovation throughout our entire portfolio.  

Vijay’s arrival follows ServiceNow’s most ambitious AI announcement to date, the Now Platform® Orlando release, featuring Now Intelligence, a new set of powerful AI and analytics capabilities to help customers make more informed business decisions via insights and recommendations. Now Intelligence was developed organically and through recent acquisitions: Appsee, Attivio, Parlo, SkyGiraffe, FriendlyData, Qlue, DxContinuum. (ServiceNow also acquired AI innovators Loom Systems and Passage AI in early 2020 

“Our priority is to apply an ‘AI first’ mindset to our Now Platform and product development efforts," said Desai. “Great experiences are driven by great workflows, and great workflows are powered by ‘AI first’ platform and products. I am incredibly excited that Vijay has joined ServiceNow at this important juncture in our journey.” 

“I believe that the enduring legacy of recent advances in data, systems and AI will be in transforming our professional and personal life experiences through automation and intelligent decisions,” Vijay noted. “I am excited by the opportunity for ServiceNow to be the next-generation enterprise platform that transforms the work of hundreds of millions people across the world, and I feel  privileged to be part of the team accelerating this transformation.” 

Vijay joins ServiceNow from Pinterest, where he served as Head of Content and Discovery Engineering. Prior to that, he was the Head of Algorithms and Data Science Solutions at Microsoft. Vijay holds a B. Tech. in Electrical Engineering from IIT, Madras, and a Ph.D. in Astronomy from The Ohio State University. 

 

© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or

Topics

Featured

  • Zoom Launches Hardware as a Service
    Partners
    Zoom and ServiceNow partner to make the best work-anywhere experiences even better
    07-07-2020 Zoom Video Communications, Inc., will expand its implementation of ServiceNow’s Customer Service Management to provide HaaS customer support.
  •  CareAR augmented reality integration for ServiceNow
    Digital Transformation
    CareAR announces augmented reality integration with ServiceNow
    06-25-2020 Learn about CareAR and the availability of their ServiceNow integration, which provides an industry solution for enterprise-grade augmented reality
  • Return to Workplace
    Now Platform
    ServiceNow to acquire CMDB pioneer Sweagle
    06-22-2020 To leverage machine learning capabilities, ServiceNow has recently acquired Sweagle, a Belgium based configuration data management company. Learn more here!
  • Return to Workplace
    COVID-19
    New contact tracing app and health screening features help bring employees back to the workplace safely
    06-18-2020 ServiceNow Safe Workplace apps make returning to the workplace work for everyone, as we continue to navigate the complexities of COVID-19. Read about the new Contact Tracing App and significant updates to our Safe Workplace suite of apps.

Trends & Research

DevOps comes to the enterprise
How to harmonize dev and ops
How well do you know your Gen Zs?

Year