Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

What does Gen Z want at work?


For many employers, Gen Z is a bit of mystery.

There’s no question that these young employees – between 18 and 24 – just entering office workplaces are driving the desire for more technology solutions integrated into the company.

Communication, collaboration and scheduling tools are all on the list of what Gen Z wants. It’s not a surprise, given that these workers spend 10 hours on their mobile devices – every single day. And most of them want their tech experience at work to be as simple as it is at home.

Unfortunately, for many, there’s still a gap in the solutions they’d like to see and what they’ve actually experienced.

Beyond the desire for technology to make work easier, this mobile-savvy generation also appreciates flexibility in their office hours, even more than other perks like snacks. At the same time, they still crave the basics, like in-person interactions with their managers and regular feedback, so question your assumptions about these young employees.

This generation is certainly feeling misunderstood. While Millennial, Gen X and Boomer coworkers think Gen Z can help them with their digital and social media skills, the youngest generation feels they can contribute to helping improve other skills, like open-mindedness and creative problem solving.

Gen Z is still young but will soon make up a huge portion of the workforce – and Canadian offices need to get ready to meet their expectations.

 

Check out our key Canadian findings to get a better sense of Gen Z at work.

Topics

Featured

  • Cybersecurity and risk
    ServiceNow gains DOD Impact Level 4 authorization
    12-18-2019 ServiceNow is the 7th Saas solution provider to obtain this authorization, which will enable the DOD to accelerate its adoption of cloud-based solutions.
  • A few reasons to look forward to hiring and managing Gen Zs in 2020
    12-18-2019 One undeniable trend for next year: hiring and managing Gen Z workers, who are entering the labor force in record numbers. Gen Z employees hold huge potential—that is, if employers know how to recognize and leverage their talents.
  • Security teams working on security operations
    Now Platform
    ServiceNow Announces Extension for Microsoft’s Visual Studio Code
    12-10-2019 ServiceNow is excited to announce another integration in our strategic alliance with Microsoft – the ServiceNow extension for Microsoft Visual Studio Code, which allows development on the Now Platform® in the lightweight, extensible Visual Studio Code editor. With this new integration, ServiceNow developers will be able to work offline in their favorite text editor.
  • Gartner Magic Quadrant Report
    Now Platform
    ServiceNow to acquire Fairchild Resiliency Systems to help companies better manage risk at scale
    11-08-2019 ServiceNow has signed an agreement to acquire Fairchild Resiliency Systems, a business continuity management (BCM) company headquartered in Boston, MA.

Trends & Research

DevOps comes to the enterprise
How to harmonize dev and ops
How well do you know your Gen Zs?

Year