ServiceNow named to U.S. Department of Defense Enterprise Software Initiative blanket purchase agreement


Army people discussing computer

ServiceNow teams with Carahsoft Technology Corp. to provide ITSM tools to government

ServiceNow today announced that it has been named a publisher on the Department of Defense (DoD) Enterprise Software Initiative (ESI) blanket purchase agreement (BPA) awarded to Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. The BPA is signed for a ten-year period of performance through July 14, 2029.

Under the agreement, Carahsoft will provide asset management and cybersecurity software, software maintenance support and information technology professional services from ServiceNow to the DoD, U.S. intelligence community and Coast Guard.

Jonathon Alboum quote

“As the DoD accelerates its digital transformation, delivering quality user experiences and yielding greater cost savings has never been more vital,” said Jonathan Alboum, principal digital strategist for the federal government, ServiceNow. “We are pleased to expand ServiceNow’s relationship with the Defense Department and are committed to equipping all areas of the organization with the tools needed to meet their mission.” 

ServiceNow’s scalable solutions are configured to meet central data reporting mandates and adhere to FedRAMP High security controls. Its automated workflow capabilities enable the DoD to seamlessly move data, including controlled unclassified and personal identifiable information, to the cloud.

This BPA supports the Federal Acquisition Streamlining Act and Defense Federal Acquisition Regulation Supplement and is intended to reduce the contracting and open market costs associated with the traditional procurement process, including searching for sources, developing technical documents and solicitations, negotiating contractual terms, and evaluating offers.

About the DoD Enterprise Software Initiative (DoD ESI)
DoD ESI is an official DoD initiative sponsored by the DoD Chief Information Officer (CIO) to lead in the establishment and management of enterprise COTS IT agreements, assets, and policies. DoD ESI lowers the total cost of ownership across the DoD, Coast Guard and Intelligence Communities for commercial software, IT hardware, and services. Additional information about the DoD ESI can be found at www.esi.mil.

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