Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Resources to help your business handle COVID-19


Middle aged man working from home.
Updated April 6, 2020
 
So many aspects of our businesses and lives are under pressure right now. ServiceNow is committed to helping you and your organization get through this situation today and in the future and get stronger as a result. We can meet this challenge together.
 

On March 16th, we announced our Customer Care Program, including four no-charge emergency response apps. We’ve already seen tremendous traction with the apps. As of March 25, nearly 1000 organizations have downloaded the apps.  In addition, our amazing community has generated many new ideas, resources, tools, and stories. Some are best practices, some are specific to customers of the Now Platform®, and some come from ServiceNow partners who are helping with new apps, services, and strategy.

We’ll be updating this blog regularly to help you tap into the energy, spirit and innovation of the ServiceNow community.  

Expertise from practitioners at ServiceNow:

·      Planning for continuity with COVID-19 link

·      Nearly 1000 organizations implement ServiceNow’s emergency response apps 

·      How to keep the humanity in #WFH 

·      COVID-19 Crisis Management in Action: Now on Now webinar 

 

Our partners are stepping up to help with the COVID-19 situation:

·      New partner apps available on the app store

·      New pro bono services are available from partners

 

As a reminder, we have crisis response-related tools from the ServiceNow product and services team:

-       New HR Health Alert Employee Experience Pack – This no-charge download for HR Service Delivery customers helps CHROs on the front lines deal with COVID-19.

-       Remote Installation Services Partners and ServiceNow Remote Services can assist customers in activating and deploying the Emergency Response Management applications.

-       Business Continuity Management – Learn how organizations including ServiceNow use plans, exercises, and workflows to recover from disasters effectively, manage risks to critical business functions, and help achieve operational resilience.

New content to help you understand the four community apps for emergency response management:

-       Emergency Response Management app overview

-       Video demos for each app

 

Please stay tuned for updates, new webinars and events, both live and on-demand. Thank you for being part of our community. You can join the online discussion and get support here.

 

© 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. 

 

Topics

Featured

  • Best practices for digital transformation in the telecom sector
    Business Impact
    Best practices for digital transformation in the telecom sector
    08-31-2020 Learn about the importance of digital transformation in the telecom industry and discover best practices to ensure efficient change and growth.
  • ServiceNow named a leader in the 2020 Gartner Magic Quadrant
    Business Impact
    ServiceNow named a Leader in the 2020 Magic Quadrant for IT Vendor Risk Management Tools
    08-27-2020 It’s an honor to be named a Leader in the 2020 Gartner Magic Quadrant for IT Vendor Risk Management Tools (ITVRM)! ServiceNow Vendor Risk Management
  • Digital government comes of age
    Business Impact
    Digital government comes of age
    08-25-2020 Discover how digital transformation and IT workflows can allow government agencies to build and enhance digital public services
  • Bringing out the superhero in all of us
    Business Impact
    5 IT strategy considerations to ensure business resilience
    08-19-2020 Discover here five IT strategy considerations to help your organization achieve operational resilience and improve your IT operation management.

Trends & Research

DevOps comes to the enterprise
How to harmonize dev and ops
How well do you know your Gen Zs?

Year