Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Countdown to CCPA enforceability


Man and woman talking

The California Consumer Privacy Act (CCPA) is a new act that strengthens and unifies data protection for consumers by giving California residents more control over their personal information. This regulates not only how it is collected and used, but also, how it is sold by companies.

The CCPA went into effect January 1, and enforcement will begin July 1.

Are you ready?
Why it matters:

The CCPA is the first law in the United States to mirror the European Union’s General Data Protection Regulation (GDPR). This regulation protects the data and privacy of EU citizens’ and residents’ data by requiring companies to manage and protect personal information they collect online.

The CCPA, a state law and that affects for-profit organizations doing business in California, has already established a precedent for data collection and information security laws nationwide.
 

Differences between GDPR and CCPA


The most significant difference? 

Basis for consent

  • GDPR consumers must opt-in.
  • CCPA consumers must opt-out   

Other differences:

Organizations that must comply: 

GDPR applies to any organization holding personal data on an EU citizen. CCPA applies to any for-profit organization that does business in California and collects consumers’ personal information. The CCPA applies to any business for which any of the following is true: 

  • Generates annual gross revenue of more than $25 million
  • Possesses the personal data of more than 50,000 California residents or households annually earns over half of its annual revenue from selling the personal information of California residents

Table comparison for GDPR and CCPA


Managing data-privacy rights--which includes the right to be forgotten, right to view and understand how data is being used, and right to opt-out of processing--is complex and challenging. To meet these demands, organizations must provide a system that is scalable and flexible to address request case management, configurable workflow fulfillment processing, and transparency in a timely manner.

The July 1 deadline, there is precious little time to assess your organization’s readiness for the CCPA and consider which solutions meet your needs. 

Want to learn more?

Read our CCPA solution brief: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/solution-brief/solution-brief-ccpa.pdf

To listen to an on-demand webinar about solutions to help manage privacy compliance go here: https://gateway.on24.com/wcc/eh/1237365/lp/2105910/intelligent-privacy-automationthe-future-of-data-privacy?partnerref=WEBINARrecap

And to learn more about ServiceNow Governance Risk and Compliance, go to  https://www.servicenow.com/products/governance-risk-and-compliance.html

Topics

Featured

  • Organizations may overlook certain issues and risks. Response time can be slow and scattered. Find out more about ServiceNow Governance Risk and Compliance.
    Cybersecurity and risk
    How to build a risk-informed business
    10-26-2020 Organizations may overlook certain issues and risks. Response time can be slow and scattered. Find out more about ServiceNow Governance Risk and Compliance.
  • People walking
    Business Impact
    Memorable employee experiences start with bespoke onboarding
    10-20-2020 In 2019 ServiceNow launched its Next Gen Program with the hope of addressing the challenge of a limited talent pool in the IT sector. The program is
  • Welcome to the Future of Work: Now at Work 2020
    Business Impact
    Now at Work 2020: The future of work is now
    10-06-2020 Each year, I look forward to Now at Work. When you’ve been doing this as long as I have, though, you look forward to some years more than others.
  • Man walking through an office
    Digital Workflows
    A new spin on managing your hardware assets
    10-05-2020 Discover how ServiceNow facilitates managing hardware assets by combining all your asset data on one platform with our Hardware Asset Management solution.

Trends & Research

DevOps comes to the enterprise
How to harmonize dev and ops
How well do you know your Gen Zs?

Year