2020


  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Life at Now
    Life at Now magazine highlights digital transformation
    December 22, 2020
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Life at Now
    ServiceNow bids a fond farewell to President Emeritus David Schneider
    December 22, 2020
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Cybersecurity and risk
    Reduce operational risk with a strong data classification foundation
    December 22, 2020
  • IT Business Management makes product portfolio management more efficient
    Now on Now
    Save $1M with Software Asset Management
    December 21, 2020
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    ServiceNow helps creative students meet real-world challenges  
    December 21, 2020
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Life at Now
    What’s it Like? Interfaith at ServiceNow 
    December 18, 2020
  • How we’re bridging the digital divide
    Business Impact
    Closing the digital divide in our own backyard
    December 17, 2020
  • IT Business Management makes product portfolio management more efficient
    Work Better
    ServiceNow leaders on 2020’s most significant trends of the years
    December 15, 2020
  • IT Business Management makes product portfolio management more efficient
    Digital Workflows
    How to flatten the ITOM curve
    December 15, 2020
  • IT Business Management makes product portfolio management more efficient
    Digital Workflows
    DevOps Customer Success - How to increase service availability, accelerate innovation, and improve pipeline performance
    December 14, 2020
  • IT Business Management makes product portfolio management more efficient
    Now on Now
    How ServiceNow IT Operations enabled remote work during COVID-19
    December 11, 2020
  • IT Business Management makes product portfolio management more efficient
    Life at Now
    Meet Neha: Innovating, collaborating, and growing
    December 11, 2020
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    How technology is changing healthcare workflows
    December 10, 2020
  • IDC found that 93% of agile organizations reported growing profits.
    Business Impact
    Agile organizations perform better
    December 10, 2020
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    Deloitte harnesses ServiceNow IT Business Management
    December 08, 2020
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Life at Now
    What’s it like? People with Disabilities at ServiceNow
    December 03, 2020
  • Partnership delivers new workflows in Microsoft Teams
    Partners
    How ServiceNow is simplifying workflows for everyone within Microsoft Teams
    December 02, 2020
  • As a human resources specialist, you’re being challenged like never before. In addition to meeting
    Work Better
    The future of work in federal healthcare agencies
    December 01, 2020
  • AI capabilities to help your customers
    Business Impact
    Element AI acquisition brings better, smarter AI capabilities for customers
    November 30, 2020
  • A combined ITSM and ITOM approach can make your business more resilient and proactive in three ways.
    Digital Workflows
    Combine ITSM and ITOM to make your business more resilient
    November 24, 2020
  • Santa knows how to workflow it
    Business Impact
    It’s a wonderful workflow
    November 24, 2020
  • Accenture started a digital transformation journey five or six years ago
    Business Impact
    How Accenture drives digital transformation at speed with the Now Platform
    November 23, 2020
  • When I became pregnant in 2018, instead of putting my career progression on pause, I continued to thrive and deliver as one of the top sales performers in EMEA.
    Life at Now
    How ambition and parenthood can go hand in hand
    November 23, 2020
  • She joined ServiceNow as a startup while her career was also just starting up. She loves that ServiceNow has been able to scale from just service desk
    Life at Now
    Meet Farhana: Her career has taken her far
    November 20, 2020
  • Safe Workplace Apps help companies return to work
    Crisis Management
    New features and interface for Safe Workplace Apps
    November 19, 2020
  • Coca-Cola European partners determine a safe return to workplace
    Business Impact
    ServiceNow and Coca-Cola European Partners offer blueprint for safe return to workplace
    November 18, 2020
  • The art of what's possible...
    Now on Now
    ServiceNow’s own story: Leaving no customer behind
    November 17, 2020
  • Woman standing in front of a school bus
    Business Impact
    Signs of innovation with TAPCO
    November 17, 2020
  • The following principles can help you hone your ITSM and ITOM ninja skills as we build the post-COVID-19 workplace.
    Digital Workflows
    How to be an IT ninja
    November 16, 2020
  • Jyothi and Iris are engineers who get their hands dirty working in real time with customers…and their satisfaction comes by making the customers’ day.
    Life at Now
    Meet Jyothi & Iris: Engineers who never get bored
    November 13, 2020
  • ServiceNow Employee and SAM Workflow product teams used the IntegrationHub Azure Directory spoke – part of a growing library of Microsoft spokes.
    Business Impact
    Automating common ServiceNow-Microsoft workflows just got easier
    November 12, 2020
  • Workflow technology helps Healthcare IT
    Digital Workflows
    Healthcare IT webinars: How to build smarter hospital workflows
    November 12, 2020
  • Business leaders are facing a myriad of questions around the evolving world of work. How do we enable employees to be productive in a remote setting
    Talent and Engagement
    How leaders can support employees working from home — Canadian Leadership Exchange Ep. 1
    November 11, 2020
  • When members of the Veterans at Now belonging group talk about how they found their way to ServiceNow, each journey is unique and compelling.
    Life at Now
    What’s it like? Veterans at ServiceNow
    November 10, 2020
  • The ServiceNow platform is essentially a development tool so Nic and his team can be innovative and develop the right solutions to help customers be faster and more efficient.
    Life at Now
    Meet Nic: Having a fulfilling job after the military
    November 06, 2020
  • Man and woman sitting at a laptop talking
    Business Impact
    Building a community of ecosystem partners
    November 05, 2020
  • Black Leaders at ServiceNow
    Life at Now
    What's it like? Black leaders at ServiceNow
    November 04, 2020
  • ServiceNow and Microsoft logos
    Digital Transformation
    How COVID-19 has accelerated Singapore’s digital citizen services
    November 03, 2020
  • “No matter what your title is, when you walk out of your home, it doesn't matter.” Darice is a Senior Director at ServiceNow and as a leader, especially
    Life at Now
    What's it like? Black employees at ServiceNow
    October 30, 2020
  • At ServiceNow, we define analytics as using data to make better, faster decisions to run the company. We use analytics to not only spotlight every corner
    Now on Now
    Let’s start a revolution: Analytics in Action
    October 29, 2020
  • ServiceNow, the leading workflow company that makes work, work better for people, today announced the appointment of Apple executive Larry Jackson.
    Business Impact
    ServiceNow appoints Apple executive Larry Jackson to its board of directors
    October 28, 2020
  • ServiceNow announced today that Gabrielle “Gaby” Toledano is joining the company as chief talent officer.
    Business Impact
    ServiceNow hires Gabrielle Toledano as chief talent officer
    October 28, 2020
  • ServiceNow is pleased to announce new Operational Risk Management and resilience capabilities for the enterprise that will help companies. 
    IT Management
    ServiceNow Introduces New Operational Risk and Resilience Capabilities for the Enterprise
    October 26, 2020
  • Organizations may overlook certain issues and risks. Response time can be slow and scattered. Find out more about ServiceNow Governance Risk and Compliance.
    Cybersecurity and risk
    How to build a risk-informed business
    October 26, 2020
  • Women at Now Belonging Group
    Life at Now
    Women at Now Belonging Group
    October 23, 2020
  • Accenture and ServiceNow partnership brings customers digital transformation
    Digital Transformation
    Accenture and ServiceNow reimagine the future of business
    October 22, 2020
  • Creator Con 2020 is coming to you
    Now Platform
    Developers and builders: CreatorCon 2020 is coming to you!
    October 21, 2020
  • People walking
    Business Impact
    Memorable employee experiences start with bespoke onboarding
    October 20, 2020
  • First college graduate. First engineer. First Latinx hire. So many firsts stand out for the founding members of ServiceNow’s belonging group, Latinx at Now
    Life at Now
    Latinx at ServiceNow: Community and corazón
    October 16, 2020
  • Today, we’re pleased to announce enhancements to our Safe Workplace suite, including a new Health and Safety Testing app. 
    Business Impact
    ServiceNow adds Health and Safety Testing app to Safe Workplace suite
    October 15, 2020
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
    For the second straight year, ServiceNow has been named a Leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms.
  • 3 ServiceNow employees who stepped up to help fellow employees in need when COVID-19 hit India: Jeba S., Swaroop T., and Arun S.
    Culture
    Employees helping employees amid India’s COVID-19 waves
    When India’s two waves of COVID-19 capsized colleagues' lives, a group of ServiceNow employees in India rushed to their aid to do “the right thing.”
  • Order management: A man with headphones sits at a computer in an office.
    Telecommunications
    Streamlining order management in telecommunications
    Deutsche Telekom aims to be the best B2B telecom company in the world. For that to happen, order management must be at heart of its business operations.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people

Topics

Year