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  • 5 steps to transformation
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2020


  • Two men conversing at their computers
    Customer Experience
    The 7 building blocks of customer service
    07-09-2020
  • Zoom Launches Hardware as a Service
    Partners
    Zoom and ServiceNow partner to make the best work-anywhere experiences even better
    07-07-2020
  • 2 women shaking hands
    Customer Experience
    Modern service leaders win by focusing on customer convenience
    07-01-2020
  • Kiwibank, delivering consistency, automation and quality service with ServiceNow
    06-30-2020
  • men conversing while standing at their computers
    Operations and Uptime
    Why are large enterprises failing at DevOps transformations?
    06-30-2020
  • the engineers of ServiceNow India
    Life at Now
    Meet the engineers of ServiceNow India
    06-26-2020
  • Man listening to head phones while on a computer
    Digital Workflows
    5 things you should look for in your ITSM chatbot
    06-25-2020
  • Continual Improvement Management, with ITSM
    Digital Workflows
    Cut down the time to improve with ITSM Continual Improvement Management
    06-25-2020
  •  use ITSM for purpose built workplaces
    Digital Workflows
    Your ITSM should have purpose-built workspaces
    06-25-2020
  •  CareAR augmented reality integration for ServiceNow
    Digital Transformation
    CareAR announces augmented reality integration with ServiceNow
    06-25-2020
  • Man and woman talking in server room
    Cybersecurity and risk
    Keep my data private
    06-24-2020
  • Supporting communities affected by bushfires and the pandemic
    06-23-2020
  • Working to inspire young girls to pursue STEM
    Life at Now
    Diversity is a game changer
    06-23-2020
  • The strategic role of in-house counsel
    Talent and Engagement
    The strategic role of in-house counsel
    06-23-2020
  • Return to Workplace
    Now Platform
    ServiceNow to acquire CMDB pioneer Sweagle
    06-22-2020
  • Man and woman talking
    Cybersecurity and risk
    Countdown to CCPA enforceability
    06-22-2020
  • Work from home is here
    Work Better
    Working from home is here
    06-18-2020
  • Return to Workplace
    COVID-19
    New contact tracing app and health screening features help bring employees back to the workplace safely
    06-18-2020
  • Man working with servers
    Digital Transformation
    Unlocking the Telco Tangle
    06-16-2020
  • Week 6 highlights from Knowledge 2020
    Knowledge 2020
    Overall conference + week 6 highlights from Knowledge 2020
    06-12-2020
  • Return to Workplace
    Now on Now
    Adopting a return to workplace strategy
    06-12-2020
  • Pat and Chris
    COVID-19
    Partner spotlight with Enable
    06-08-2020
  • Week 4 highlights from Knowledge 2020
    Knowledge 2020
    Week 5 highlights from Knowledge 2020
    06-05-2020
  • Welcome to week 5 of Knowledge 2020
    Knowledge 2020
    Welcome to Week 6 of Knowledge 2020!
    06-05-2020
  • Week 4 highlights from Knowledge 2020
    Knowledge 2020
    Knowledge 2020: "Dream" keynote recap
    06-05-2020
  • Lamb Weston Meijer
    Digital Transformation
    The recipe for becoming digitally fit
    06-04-2020
  • LEO Pharma
    Digital Transformation
    Making HR services work for employees: The LEO Pharma experience
    06-04-2020
  • DNB Bank
    Digital Transformation
    DevOps and ITSM: From clash of cultures to happy coexistence
    06-04-2020
  • Pat and Chris
    COVID-19
    Mapping the future of work
    06-04-2020
  • Pat and Chris
    COVID-19
    What the “next normal” workplace will look like
    06-04-2020
  • Pat and Chris
    COVID-19
    Long-term changes in the workplace
    06-04-2020
  • Creating a truly connected financial organization
    Digital Transformation
    Creating a truly connected financial organization
    06-02-2020
  • Communication service providers in the time of COVID-19
    COVID-19
    Communication service providers in the time of COVID-19
    06-02-2020
  • Communication service providers in the time of COVID-19
    COVID-19
    Early lessons from a crisis
    06-02-2020
  • Week 4 highlights from Knowledge 2020
    Knowledge 2020
    Week 4 highlights from Knowledge 2020
    05-29-2020
  • Welcome to week 5 of Knowledge 2020
    Knowledge 2020
    Welcome to week 5 of Knowledge 2020!
    05-29-2020
  • Finalists of the Digital Workforce Challenge
    Digital Transformation
    ServiceNow announces Digital Workforce Challenge finalists
    05-28-2020
  • Life at Now
    Meet Arnaud: Dreaming Big with Customers in Solutions Consulting
    05-26-2020
  • Week 2 highlights from Knowledge 2020
    Knowledge 2020
    Week 3 highlights from Knowledge 2020
    05-22-2020
  • Welcome to week 4 of Knowledge 2020
    Knowledge 2020
    Welcome to week 4 of Knowledge 2020!
    05-22-2020
  • Man and woman discussing government
    COVID-19
    ServiceNow helps Buckinghamshire Council support its most vulnerable citizens
    05-21-2020
  • Welcome to week 2 of Knowledge 2020
    Knowledge 2020
    Welcome to week 3 of Knowledge 2020!
    05-18-2020
  • Safe workplace apps and dashboards on Now Platform
    COVID-19
    ServiceNow announces 4 apps and a dashboard to help workplaces reopen safely
    05-18-2020
  • ServiceNow customers enjoy improved knowledge management
    Digital Transformation
    Four ways to improve knowledge management using Knowledge-Centered Service
    05-15-2020
  • Week 2 highlights from Knowledge 2020
    Knowledge 2020
    Week 2 highlights from Knowledge 2020
    05-15-2020
  • ServiceNow developer at CreatorCon
    CreatorCon
    CreatorCon inspires developers to solve pressing social problems
    05-14-2020
  • hackers from 2020 CreatorCon Hackathon
    Knowledge 2020
    CreatorCon 2020 Hackathon winners announced
    05-14-2020
  • Army people discussing computer
    Digital Transformation
    ServiceNow named to U.S. Department of Defense Enterprise Software Initiative blanket purchase agreement
    05-12-2020
  • Welcome to week 2 of Knowledge 2020
    Knowledge 2020
    Welcome to week two of Knowledge 2020!
    05-11-2020
  • Knowledge 2020
    Sustainability in the cloud with Veolia, ServiceNow and Google Cloud Platform
    05-10-2020

Featured

  • AltaGas keeps it simple with out-of-the-box GRC
    09-19-2019 Read how using ServiceNow helped AltaGas increase the maturity of the cybersecurity and GRC processes and enable better alignment.
  • Digital Workflows
    How Novartis manages global risk at scale
    07-11-2019 Read how Novartis manages global risk with Vendor Risk Management to eliminate fragmentation across workflows and regions.
  • How Denver replaced spreadsheets with Vendor Risk Management
    07-24-2019 Read how Denver replaced spreadsheets with Vendor Risk Management to transform the city’s risk-assessment process.
  • Digital Workflows
    How Mary Kay tamed the ITOM beast
    06-20-2019 Learn how Mary Kay tamed the ITOM beast and slashed average incident resolution times from more than a week to less than 24 hours.

Trends & Research

DevOps comes to the enterprise
How to harmonize dev and ops
How well do you know your Gen Zs?

Topics

Year