ServiceNow gains DOD Impact Level 4 authorization


The federal government has reached an inflection point in its digital transformation journey – with increasing security risks and costs associated with legacy systems, modernization is no longer an option, it’s an imperative. Both federal civilian and defense agencies are required to meet ongoing benchmarks to further their modernization efforts, and, as a result, they are turning to enterprise cloud providers to help them achieve this long-standing mission.

ServiceNow today announced that the ServiceNow GovCommunityCloud obtained the U.S. Department of Defense (DOD) Impact Level 4 (IL4) Provisional Authority to Operate (P-ATO) in the Security Requirements Guide (SRG) for cloud computing by the Defense Information Systems Agency (DISA). We are the seventh Software-as-a-Service solution provider to obtain this authorization, which will enable the DOD to accelerate its adoption of cloud-based solutions, helping securely move data, including unclassified and personal identifiable information, to the cloud.

The DOD is making active strides to migrate its processes to highly secure cloud platforms that have the capabilities to protect mission-critical information from bad actors and expedite its digital transformation.

Having recently gained a FedRAMP High authorization for our tailored solution, the DOD IL4 authorization now cements the DOD’s ability to access ServiceNow’s best-in-class digital experiences for IT, customer and employee workflows. Through this partnership, the DOD can focus on what matters most—providing our military forces what is required to protect the security of the United States—and not worry about the backend processes that take away from that mission.

ServiceNow’s achievement of the DOD IL4 authorization furthers its commitment to the DOD by empowering defense and intelligence agencies to modernize their workflow capabilities for data with higher levels of classification. This authorization will optimize efficiency and deliver greater experiences for military and civilian personnel.

 

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