Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Giving At Now: How a long-distance connection keeps on giving


When I joined ServiceNow last year as a knowledge management specialist in Hyderabad, it came with an interesting arrangement: My manager, Lynda King, works 8,300 miles away as a remote employee in Nebraska.

But this long-distance work relationship has turned into a very personal connection, thanks to a nonprofit organization I discovered through Lynda. It’s also strengthened the bonds I have with colleagues, who care deeply about supporting great causes.

Soon after I started, Lynda mentioned an India-based charity she has supported for a long time called Maher. For over 20 years, Maher has been supporting destitute women, men and children across India—providing food, water and clothes and other services to help people become healthier and more self-reliant.

Lynda suggested I should go see the group’s founder, Sister Lucy Kurien, speak at one of her talks in Hyderabad. I’ll admit I was a bit skeptical at first—I had seen other charities in the past that had taken money and fled rather than following through on promises. But I kept an open mind and decided to go.

I was really moved by the work Sister Lucy talked about. One Maher project, called Pragati (for progress), offers health education to rural villages. Through role-playing skits and an on-site person providing information, Pragati teaches village residents about family planning, child care, and gender bias. Another program provides skills training to help young people land good jobs. 

My family wouldn’t say I’m a very emotional person, but I was so inspired by the work Sister Lucy is doing that I went to tell her so after her talk. We hugged, and tears started flowing.

 

Cause for celebration

Soon after, I told Lynda how inspired I was by the experience. Lynda mentioned that the group had an anniversary event coming up in Pune, and we wanted to be there together for the celebration. 

We made it happen—and that’s how we finally met in person! It was wonderful to come together with a colleague to support something we both care about deeply. We met there again in August when I brought my wife and children with me for the trip from Hyderabad to Pune, and Lynda brought her son.

Supporting Maher has also helped me form a deeper relationship with my family. Since bringing my children there, they’ve started asking to visit again and have been thinking about more ways of helping other people. The opportunity to inspire my children to think about giving is thanks to the connections I’ve developed with Lynda and Maher while at ServiceNow. 

I’m glad to work at a place where I can develop deep ties to my colleagues and community. When we give back and share those experiences, we spark even stronger connections all around.  

 

Get to know more about life at ServiceNow.

Topics

Featured

  • Jane Irwin is a Culture Champion in Dublin.
    Life at Now
    Meet our Culture Champions: Creating a culture of belonging at ServiceNow Dublin
    09-18-2020  Jane Irwin is a Culture Champion in Dublin.
  • Supporting community and colleagues during COVID-19
    COVID-19
     Supporting colleagues during COVID-19 - ServiceNow Blog
    09-11-2020 ServiceNow employees have been coming together to not only support each other but to also serve their local communities due to COVID-19.
  • Interns design, build, and launch new app – from home!
    Life at Now
    Interns design, build, and launch new app – from home!
    09-09-2020 One of the major draws of an internship is experiencing the energy and rhythm of being in a workplace for the first time
  • Juan Antonio
    Life at Now
    Join our Solution Consulting Academy for EMEA
    09-03-2020 Discover how ServiceNow's Solution Consulting Academy trains and gives an opportunity for the best talent to become our experts and leaders of the future.

Trends & Research

DevOps comes to the enterprise
How to harmonize dev and ops
How well do you know your Gen Zs?

Year