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Five tips to kick digital workflows into high gear


Lessons from 500+ CIOs on how to make digitization work, better

How can CIOs reshape the future of work?  Based on in-depth interviews and a survey of 516 CIOs, we asked technology leaders to identify the top strategies for transforming their organizations through digital workflows. Most of their answers boiled down to the five tips below:

 

1.  Collaborate with C-Suite peers

dave berry image and quote

 

2.   Collaborate with external partners

 

3.  Align digitization goals to business goals

 

4.  Embed IT into the organization

 

5.  Track results and adjust strategy accordingly 

 

Download the full research overview to learn more, and read about the transformations CIOs are achieving on WorkflowQuarterly.com.

Topics

Featured

  • Digital Workflows
    Are You Innovation Experienced?
    10-23-2019 ServiceNow showcased the Innovation Experience at Now at Work London 2019. This immersive and contextual experience technology hub was an opportunity for customers to physically walk into a special zone and experience a workspace that truly represents the office of the future, today.
  • Implementing agile IT service management on a cutting-edge platform
    10-16-2019 ServiceNow customer, Danske Bank, adopted a strategic approach in their service management team. As the largest bank in Denmark and a major retail bank in the Nordics region, they serve 3.5 million retail customers. They have seen tangible evidence of the positive impact of digital workflows and the seamless experiences.
  • Always Be Closing finance
    Service Delivery and Management
    Delivering great service to employees is the first step to improving employee experience
    10-14-2019 The primary audience for HR technology has shifted. It’s no longer HR. They are secondary. Employees are now the primary audience. And while the latest cloud HCM systems can help transform an organization’s HR operations, if you want to improve the employee experience, taking an employee-focused approach to service delivery is the best place to start.
  • Strategy
    Lessons from a Top CIO
    10-11-2019 How does a seasoned CIO lead a digital transformation? She makes friends. Great ideas aren’t enough for a CIO to succeed in leading a digital transformation, says Teri Takai, the former CIO of the U.S. Department of Defense, the states of California and Michigan, as well as Meridian Health Plan. In her 40+ year career, she has had to build consensus, prioritize projects that would advance the organization’s overall goals, communicate often, and practice a lot of patience. Read more tips from Takai on WorkflowQuarterly.com, as well as other CIOs, or watch the embedded video.

Trends & Research

Soft skills matter in the age of AI
Rethink your workspace
DevOps comes to the enterprise

Year