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Addressing Hunger and Digital Literacy to Help the World Work Better for People


ServiceNow believes in the power of technology to enhance people’s lives and help people reach their full potential. This belief underpins our purpose, which is to make the world of work, work better for people. Today, we are building on this foundation as we introduce our global impact program. Through our global impact focus areas, we aspire to also help the world work better for people.

Since its inception, ServiceNow has been helping to make work simpler and easier. As technology rapidly reshapes the future of work, ServiceNow is focused on helping its customers create digital workflows that deliver great experiences and unlock productivity.   

The future of work creates challenges and opportunities. Through our global impact efforts, ServiceNow seeks to help make the future of work more inclusive, with increased opportunity for everyone. To achieve that, our global impact program is focused on two areas: food insecurity and digital literacy. Both affect people’s ability to thrive in the future of work. And these issues go hand in hand. Food is a basic need, yet millions of people worldwide face food insecurity every day. If you face hunger and are food insecure, it is far more challenging and complicated to purse the education and skills needed to reach your full potential in the future of work. And in the future of work, everyone will need to be digitally literate, with a core set of skills and competencies required to thrive in the workforce of today and tomorrow.

ServiceNow Employees Volunteering at foodbank

ServiceNow is starting by focusing its global impact efforts in communities where we operate and have large employee populations. But we also will be exploring national and global partnerships to achieve our global impact goals. 

For example, ServiceNow just announced a $1.5 million global impact grant over three years to Second Harvest Food Bank of San Mateo and Santa Clara counties in California, where our headquarters is located. The grant will support Second Harvest’s mission to raise awareness about the urgent issue of student hunger. The partnership will help students and their families with access to nutritious food free of charge at nine colleges and universities in Santa Clara County.

“In Silicon Valley, one in four people is at risk of hunger, including many people struggling to complete their college education,” said John Donahoe, President and CEO of ServiceNow. “We know that college students who are food insecure face a tougher road to successful degree completion. Finding their next meal shouldn’t be one of the worries facing students. In partnership with Second Harvest Food Bank, we’re striving to address this basic need and help students and their families focus on what matters most — getting an education and creating a better future.” 

Commenting on the partnership, Leslie Bacho, CEO of Second Harvest Food Bank, said: “Hunger in Silicon Valley is often invisible, and it is especially true for many college and university students who are working hard in pursuit of their future. More students are having to afford college on their own and find themselves juggling multiple jobs to meet their basic needs. Our college pantries help them focus on their studies instead of worrying about where their next meal is coming from. The commitment from ServiceNow to raise awareness of students struggling with hunger is an innovative way to help us expand our reach with the colleges and universities in Santa Clara County and get more food into the hands of the students who need it most.”

Employee in front of Food Truck

Looking ahead, we expect to announce similar partnerships to address access to education around digital literacy. We look forward to partnering with organizations committed to addressing these issues, and to continue empowering our own employees to make a difference through volunteerism and other local efforts. With ServiceNow’s global impact program and the passion of our more than 8,600 employees worldwide, we hope to not only inspire action and build momentum around these issues, but to also apply what we do best to open the doors to the future — for everyone.

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