ServiceNow this week launched our new Enterprise DevOps offering as a
natural extension of our workflow capabilities for application development.
We know that software eats (and runs) the world and Enterprise
DevOps is part of that process. ServiceNow already uses DevOps to
manage internal software development, which involves some 80 builds
every day, along with code check-ins from a thousand ServiceNow
What is Enterprise DevOps?
Enterprise DevOps is a
collaborative work approach that stems from a desire to overcome the
way we used to build software in the pre-millennial age. Developers
would take requirements from users, build code and then ‘throw it over
the wall’ to Operations, who would have to run it, maintain it and
generally keep it alive. That time is coming to pass, thankfully.
Enterprise DevOps signifies a new yin-yang of tactical and strategic
balance where both departments work in unison to produce continuous
software for the always-on world of cloud. ServiceNow’s launch of
Enterprise DevOps is extremely timely given that 80% of companies are
now expected to adopt DevOps principles within the next two years.
Harness the Power of DevOps in the Enterprise
When we started to build ServiceNow Enterprise DevOps we looked
at both sides of the equation. We know that IT Ops wants control,
transparency, security and governance. Equally, we know that the Dev
wants agility, flexibility and speed.
Our mission is to help customers move from previous traditional
enterprise software development practices where apps are developed in
one silo and then operated in another. A typical Enterprise DevOps
workflow includes: software planning, coding, testing, deployment and
the ongoing operations of a live app.
Our strategy is to enable ServiceNow to be the go-to workflow
platform for Enterprise DevOps execution. Our workflows will help
drive not only development of apps on our platform, but also the
orchestration of application development of any enterprise app using ServiceNow.
ServiceNow Enterprise DevOps Roadmap
The London release of our platform sees us offering Enterprise
DevOps focused on software planning with:
- Our Scaled Agile Framework 4.5 product
- Agile planning
with our Agile Development product
- Integrations with
popular developer collaboration tools, such as Slack and Microsoft
In the Madrid release we will extend Enterprise DevOps into the
software coding, building and testing parts with integrations to:
- Atlassian Jira, the Agile planning and issue tracking
- Git, the well-known source code repository for software
- Jenkins, the continuous integration and software
ServiceNow Enterprise DevOps will be available in our London release
to customers who are entitled to our ITBM suite or ITSA Unlimited package.
We’re just beginning the journey of providing a full Enterprise
DevOps workflow for our customers – stay tuned for more in the coming months!