People today expect great digital experiences, regardless of where
they’re working, and to keep pace, companies are embracing
technology that makes the work experience better, faster and more
productive. By finding solutions that allow seamless transitions
between technology, the digital experience is improved.
ServiceNow continues its mission to be the company that makes work
thrilled to announce today integrations between ServiceNow and
Box, Inc. The platform integration provides customers with an
enhanced content management experience for their most important
business processes, making the world of work, work better for
No longer will employees need
to toggle between both platforms to get work done but instead, they
can securely access the Box files they need where they’re already
working – from within the Now Platform®. This is especially
important considering the ongoing war for talent. Our recent
research found that investment in technology is directly
connected to success in attracting and retaining top talent.
Driving the Future of Work
Built on ServiceNow’s
IntegrationHub – with codeless workflows in an intuitive,
natural language user interface that allows anyone to update – the
new integration allows companies and employees to:
Boost Productivity: With the ServiceNow and Box
integration, workers can perform common Box actions – such as the
ability to search for and preview files, create groups or share
content – directly from the Now Platform.
Enhance and streamline onboarding: Companies can provide a
new Box account to employees on day one through ServiceNow’s
Enterprise Onboarding and Transitions, allowing new employees
on-demand access to the tools needed to be successful in their new
role. Companies can manage employees’ accounts simply as their
role changes, while maintaining the security and governance
capabilities of files stored in Box.
Customize at scale: No matter the business need, companies
can efficiently build workflows and customize the Box integration
Flow Designer and ServiceNow IntegrationHub.
Securely Collaborate: With Box’s enterprise-grade
capabilities that stick to the highest security and compliance
standards, employees can safely access, preview and share
Driving Digital Transformation Across the Enterprise
Working together, we’ll continue our mission to drive digital
transformation across the enterprise to deliver great employee
experiences. As part of that, Box will also build a set of native
integrations that provide customers with easy-to-use content
management solutions, including:
- Secure access to Box
content directly from within ServiceNow records
specific Box folders to ServiceNow records automatically
- Save files directly to Box from the Now Platform, ensuring
safety of a company’s most valuable content through Box’s leading
security and governance capabilities – Box Governance, Key Safe
and Box Zones.
The integration is scheduled to be
available on the ServiceNow Store this year, and we can’t wait to
provide our customers with a seamless, best-of-breed application
that allows secure collaboration of content wherever and
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