2017


  • Business Impact
    How ServiceNow uses Security Operations to Deliver 6X Faster Processing via Automation and Integration
    12-05-2017
  • Business Impact
    How ServiceNow Built an Application that Increases Approval Speed of Legal Agreements by 10X
    12-05-2017
  • Digital Transformation
    How ServiceNow Uses ITBM to Accelerate Project Delivery by 20%
    11-10-2017
  • Digital Transformation
    Meet ServiceNow Agent Intelligence: Machine Learning for Everyday Work
    10-16-2017
  • Telepathy
    Digital Transformation
    ServiceNow doubles down on customer experience design with acquisition of Telepathy
    09-29-2017
  • Digital Transformation
    How ServiceNow uses the Now Platform® to achieve a 13-point increase in NPS and a 25% case deflection rate
    09-22-2017
  • Slack
    Digital Transformation
    ServiceNow Announces Integration With Slack
    09-15-2017
  • Digital Transformation
    How ServiceNow Uses GRC to Reduce 66% of our SOX Administrative Burden
    08-17-2017
  • Web
    Digital Transformation
    ServiceNow named a Gartner IT Service Management Magic Quadrant Leader
    08-15-2017
  • Digital Transformation
    How ServiceNow Uses Performance Analytics to Drive Business Outcomes
    07-14-2017
  • Digital Transformation
    Using the NowPlatform to transform the IT experience
    06-05-2017
  • Life at Now
    ServiceNow Tokyo's secret to success - openness
    If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
  • Life at Now
    Team Hyderabad: Where developers love the learning curve
    Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
  • Now on Now
    Employees are on board with onboarding
    ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.

Trends & Research

  • Business Impact
    The future of the workplace—predictions for 2020 and beyond
  • customer-service-series2.jpg
    Customer Experience
    Six trends driving customer service transformation
Productivity depends on people

Topics

Year