Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

2017


  • Cybersecurity and risk
    How ServiceNow uses Security Operations to Deliver 6X Faster Processing via Automation and Integration
    12-05-2017
  • Business Impact
    How ServiceNow Built an Application that Increases Approval Speed of Legal Agreements by 10X
    12-05-2017
  • Service Delivery and Management
    How ServiceNow Uses ITBM to Accelerate Project Delivery by 20%
    11-10-2017
  • Business Impact
    Meet ServiceNow Agent Intelligence: Machine Learning for Everyday Work
    10-16-2017
  • Telepathy
    Digital Transformation
    ServiceNow doubles down on customer experience design with acquisition of Telepathy
    09-29-2017
  • Business Impact
    How ServiceNow uses the Now Platform® to achieve a 13-point increase in NPS and a 25% case deflection rate
    09-22-2017
  • Slack
    Digital Transformation
    ServiceNow Announces Integration With Slack
    09-15-2017
  • Service Delivery and Management
    How ServiceNow Uses GRC to Reduce 66% of our SOX Administrative Burden
    08-17-2017
  • Web
    Digital Transformation
    ServiceNow named a Gartner IT Service Management Magic Quadrant Leader
    08-15-2017
  • Business Impact
    How ServiceNow Uses Performance Analytics to Drive Business Outcomes
    07-14-2017
  • Business Impact
    Using the NowPlatform to transform the IT experience
    06-05-2017

Featured

  • AltaGas keeps it simple with out-of-the-box GRC
    09-19-2019 Using ServiceNow allowed AltaGas to increase the maturity of the cybersecurity and GRC processes and enable a better alignment with WGL’s security processes.
  • Digital Workflows
    How Novartis manages global risk at scale
    07-11-2019 Novartis needs a lot of outside help to manufacture, market, sell, and distribute its goods and services—namely, more than 80,000 third-party vendors in 155 countries.
  • How Denver replaced spreadsheets with Vendor Risk Management
    07-24-2019 How Denver replaced spreadsheets with Vendor Risk Management
  • Digital Workflows
    How Mary Kay tamed the ITOM beast
    06-20-2019 How Mary Kay tamed the ITOM beast

Trends & Research

DevOps comes to the enterprise
How to harmonize dev and ops
How well do you know your Gen Zs?

Topics

Year