Latest

  • Order management: A man with headphones sits at a computer in an office.
    Telecommunications
    Streamlining order management in telecommunications
  • Improving service management: Three employees converse while looking at a tablet.
    Customer Experience
    How improving service management can transform the customer experience
  • Customer zero: A group of workers collaborate around a conference table.
    Now Platform
    The Rome release starts at home—a customer zero story

Company News

  • Our journey to net zero by 2030
    Global Impact
    ServiceNow commits to net-zero greenhouse gas emissions by 2030
  • Gartner Magic Quadrant for IT Risk Management
    Cybersecurity and risk
    ServiceNow: A Leader in Gartner® Magic Quadrant™ for IT Risk Management for Second Year
  • Introducing the Now Platform Rome release
    Now Platform
    Welcome to the Now Platform Rome release!

Product Insights

  • Customer experience: A man and woman engage in a conversation with a worker holding a tablet.
    Customer Experience
    Create a great end-to-end customer experience with Rome release
  • Hybrid work employee experience: A young woman works on a laptop at home.
    Employee Experience
    Delivering connected and engaging employee experiences for hybrid work
  • Low-code development: A man types on a laptop in a coffee shop.
    Application Development
    Unleash innovation with low-code Now Platform enhancements

Life at Now

  • Hispanic Heritage Month 2021 at ServiceNow: Marcus T., Isabel E., Vivien F.
    Culture
    Celebrating Latinx cultural heritage at ServiceNow
  • Sandeep M., Giu V., and Shibani S., experience creators at ServiceNow
    Careers
    It’s the experience that matters
  • Ben K. and Sony L., site reliability engineers at ServiceNow
    Careers
    Meet Sony and Ben: Site reliability engineers with creative freedom

Featured

  • A women with her arms up while holding a phone.
    Events
    Now at Work 2021: Open for registration
    August 31, 2021 The Now at Work Digital Experience is coming to a screen near you this October. Register for Now at Work to be part of the movement.
  • Gartner Magic Quadrant IT service management tool tile.
    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
    September 09, 2021 We’re thrilled to be positioned as a Leader in the 2021 Gartner Magic Quadrant for ITSM (Information Technology Service Management) Tools.
  • Gartner Magic Quadrant IT vendor risk management tool tile.
    IT Management
    ServiceNow named a Leader in the Gartner Magic Quadrant for IT Vendor Risk Management Tools
    September 02, 2021 It is my honor to announce ServiceNow has been named a Leader in the 2021 Gartner Magic Quadrant for IT Vendor Risk Management Tools.

Trends & Research

Cyberthreat control & management
Workflow Quarterly: Total Experience Issue
Insights on vaccine delivery
Hybrid work: The new normal

Topics

Years