Latest

  • Driving customer experience: A man and woman smile at a computer monitor.
    Customer Experience
    Driving customer experience with connected digital workflows
  • Vaccine validation: A healthcare workers administers a vaccine to a patient.
    Crisis Management
    Trust your vaccination validation to The Commons Project and ServiceNow
  • Fortune Future 50 2021
    Now Platform
    Fortune names ServiceNow to Future 50 list for fifth year

Company News

  • Colleagues working on a laptop together
    Now Platform
    IDC survey validates the benefits of ServiceNow certification
  • A businesswoman works on a laptop at an office.
    AI and Automation
    ServiceNow acquires DotWalk to increase speed, agility in upgrading applications
  • 2 ServiceNow employees and 2 Benedict College students
    Culture
    ServiceNow and Benedict College partner to create pathways to success

Product Insights

  • Customer engagement: A man sits in front of a laptop with a smile on his face.
    Customer Experience
    How to improve customer engagement: Use conversational messaging
  • Customer service: A smiling man sits in front of an open laptop with a cellphone to his ear.
    Customer Experience
    How Guided Decisions improve customer service for everyone
  • Modernize IT: A businessman works on a laptop in a datacenter server room.
    Customer Stories
    Pairing best-of-breed datacenters and digital workflows to modernize IT

Life at Now

  • 3 ServiceNow employees who live with disabilities
    Culture
    Celebrating people with disabilities in the workplace
  • 3 ServiceNow employees who work on the data science team
    Careers
    What it’s like to work in data science at ServiceNow
  • Veterans Day - November 11. Service shapes ServiceNow. Our veterans, the world over, make us stronger.
    Culture
    Honoring veterans at ServiceNow

Featured

  • Supporting hybrid work: A woman looks at a phone while writing in a notebook.
    Employee Experience
    ServiceNow a Strategic Leader in the 2021 Fosway 9-Grid™ for Cloud HR
    November 04, 2021 ServiceNow has been recognized as a Strategic Leader in the 2021 Fosway 9-Grid for Cloud HR for its commitment to supporting hybrid work.
  • An integrated solution to activate ESG across the enterprise
    Cybersecurity and risk
    Announcing an integrated solution to activate ESG across the enterprise
    October 12, 2021 ServiceNow is releasing an integrated solution that empowers companies to activate ESG initiatives and activities across the enterprise for a better world.
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
    September 24, 2021 For the second straight year, ServiceNow has been named a Leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms.

Trends & Research

Workflow Quarterly: The Resilience Issue
Cyberthreat control & management
How to workflow your ESG program
Hybrid work: The new normal

Topics

Years