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Latest

  • Customer self-service: A woman types on a laptop.
    Customer Experience
    Transforming customer self-service with User Experience Analytics
  • The citizen developers program
    Application Development
    Low code, high impact: Empowering citizen developers
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms

Company News

  • Our journey to net zero by 2030
    Global Impact
    ServiceNow commits to net-zero greenhouse gas emissions by 2030
  • Gartner Magic Quadrant for IT Risk Management
    Cybersecurity and risk
    ServiceNow: A Leader in Gartner® Magic Quadrant™ for IT Risk Management for Second Year
  • Introducing the Now Platform Rome release
    Now Platform
    Welcome to the Now Platform Rome release!

Product Insights

  • Order management: A man with headphones sits at a computer in an office.
    Telecommunications
    Streamlining order management in telecommunications
  • Improving service management: Three employees converse while looking at a tablet.
    Customer Experience
    How improving service management can transform the customer experience
  • Customer zero: A group of workers collaborate around a conference table.
    Now Platform
    The Rome release starts at home—a customer zero story

Life at Now

  • 3 ServiceNow employees who stepped up to help fellow employees in need when COVID-19 hit India: Jeba S., Swaroop T., and Arun S.
    Culture
    Employees helping employees amid India’s COVID-19 waves
  • Hispanic Heritage Month 2021 at ServiceNow: Marcus T., Isabel E., Vivien F.
    Culture
    Celebrating Latinx cultural heritage at ServiceNow
  • Sandeep M., Giu V., and Shibani S., experience creators at ServiceNow
    Careers
    It’s the experience that matters

Featured

  • A women with her arms up while holding a phone.
    Events
    Now at Work 2021: Open for registration
    August 31, 2021 The Now at Work Digital Experience is coming to a screen near you this October. Register for Now at Work to be part of the movement.
    Read More
  • Gartner Magic Quadrant IT service management tool tile.
    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
    September 09, 2021 We’re thrilled to be positioned as a Leader in the 2021 Gartner Magic Quadrant for ITSM (Information Technology Service Management) Tools.
    Read More
  • Gartner Magic Quadrant IT vendor risk management tool tile.
    IT Management
    ServiceNow named a Leader in the Gartner Magic Quadrant for IT Vendor Risk Management Tools
    September 02, 2021 It is my honor to announce ServiceNow has been named a Leader in the 2021 Gartner Magic Quadrant for IT Vendor Risk Management Tools.
    Read More

Trends & Research

Cyberthreat control & management
Cyberthreat control & management
Workflow Quarterly: Total Experience Issue
Workflow Quarterly: Total Experience Issue
Insights on vaccine delivery
Insights on vaccine delivery
Return to the workplace
Hybrid work: The new normal

Topics

Years